Question 1

What is your cancellation policy?

Accepted Answer

We understand that sometimes things come up that make it no longer possible for your child to attend class with us. But we ask that you also understand that late cancellations mean we are unlikely to be able to fill the space in the class, but have already made arrangements for staff and materials.

*This is a NEW policy, going into effect November 18, 2025*

You have two options for cancellation:
1. Receive a Credit (Amount paid - a 10% cancellation fee) up to 48 hours prior to the start of class.

2. Receive a Refund (Amount paid - a 10% cancellation fee) up to 4 weeks prior to the start of class.

You are also always welcome to sell your spot to someone else, we just ask that you let us know in advance who will be taking your spot.
No credits or refunds will be given after a class starts. No refunds will be given less than 4 weeks prior to the start of class. No credits will be given less than 48 hours prior to the start of class.

Credit with us does not expire and will be automatically applied to your next registration with us. Credit Is valid for any future child or adult class, workshop, or camp.

Please note that we only offer full (100%) refunds for a class if WE cancel the class. We are also unable to offer refunds or credits for days or classes missed for any reason.

If your child misses more than 2 days of classes due to illness, however, please reach out so that we can put together a take home kit of art materials for the classes your child has missed.

Question 2

Can we sign up for just select days of camp?

Accepted Answer

Not at this time. This program is designed as a 5 day program where we will be working on projects throughout the week, rather than single day activities.

Question 3

What if my child misses a class?

Accepted Answer

As the midwinter break camp is only one week, we cannot offer makeup classes or refunds for missed days at this time. Your child's teacher will do all they can to make sure your child is caught up when they return to class.

Question 4

Do you offer discounts or scholarships?

Accepted Answer

We fundamentally believe that people of all ages deserve access to high quality arts programming. If you or your child would like to attend one of our classes but cannot for financial reasons, please contact us at info@theartannexbrooklyn.com.

Question 5

Should my child bring a lunch?

Accepted Answer

Yes. We will have lunch each day at camp. Please send them with a lunch that does not need to be refrigerated.

We also suggest children bring a water bottle and snack to all programs.

Question 6

Will you be bringing the children outside during camp?

Accepted Answer

Hopefully! Outside time is important. We will be leaving The Art Annex space for some run around time and games after lunch each day, weather permitting.

Recognizing that the camp IS taking place in February, however, we recognize the weather may not cooperate. If the weather is bad, we will do our best to venture out each day, even if it means rearranging the schedule, and even if it's just for a walk around the block.

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